FLEMINGO WINS GULF AIR INFLIGHT CONTRACT
Flemingo International signs up with Gulf Air for in-flight duty free supply and deploys North Star Connects onboard retail solution for the Middle East carrier.
Flemingo International, the global travel retail and duty free operator, has signed a contract with the Kingdom of Bahrain’s national carrier Gulf Air, to supply the airline’s in-flight duty free. Renowned for its traditional Arabian hospitality Gulf Air serves 43 cities in 24 countries spanning three continents with a combination of a wide and narrow body fleet totalling 28 modern aircraft. The airline also operates one of the largest networks in the Middle East, with double daily flights to over 10 regional cities, from its hub at Bahrain International Airport.
The agreement sees Flemingo International, collaborate with North Star Connect, a global provider of travel retail systems, to provide point of sale, back office and pre-order applications to support duty free retailing, including merchandising, inventory management, supply chain planning, payment and business intelligence applications. Gulf Air expressed their full support for the initiative from Flemingo and North Star Connect.
Atul Ahuja, CEO of Flemingo International said: “Winning this contract has helped us take the first step in extending our inflight business beyond Turkey and we are pleased to do this with an international carrier such as Gulf Air. We plan to use the latest innovative technologies to deliver best-in-class experiences for our customers. By selecting North Star Connect we have the platform we need to deliver these customer experiences. ”
“We are excited that Flemingo International has chosen North Star Connect to meet this critical need,” said Elisabeth Galvin, CEO of North Star Connect. “Our innovative solutions will provide Flemingo with the necessary end-to-end retail process and analytical solutions to successfully run their retail operations and to deliver great traveller experiences for their partners like Gulf Air.”
About Flemingo International
Flemingo International is a Dubai based global duty free and travel retail operator with a focus on emerging markets and a vision to achieve $2billion sales by 2020.
In a short span of 18 years, Flemingo has established its operations across 4 continents and is now present in 34 countries with over 200 operations. Flemingo operates across different formats including duty free shops in airports, cruise ships, borders, downtown, seaports; UN commissary shops, diplomatic duty free, in addition to inflight supply as well as convenience stores, food & beverage and luxury retail outlets at airports. With emerging market focus, Flemingo operates master concession as well as partners with airports to lend its expertise and operational strength as well as infrastructure assistance. Flemingo is privately owned in majority supported by sound financial backing with investments from Samara capital (India), Albright Capital Management LLC (US), CDIB Capital (Asia), Samena Capital and Cartesian Capital Group.
About North Star Connect
North Star Connect – Reno, Nevada based Software as a Service Technology provider, has top-rated industry technology to enhance the passenger and airline travel experience. Our Smart Point of Sale (POS) and Smart Back Office Solution (BOS) systems are designed by tech-savvy experts with a goal to help airlines progress by taking advantage of the technological improvements now available. North Star Connects Smart Retail Solution is capable of running on any major operating system platform (iOS, Windows and Android) with a focus on Duty Free, Buy-on-Board and Travel Retail for the Airline, Rail and Ships industries. Software platform used onboard and in the warehouse to enable the ‘Always Open’ Store optimizing the onboard inventory of products and enabling pre-board, onboard and after arrival purchasing of products and destination services, accessed by travellers or crew via their smart mobile device with VIP on the Go app or POS.
Within a short span of 13 months, North Star Connect has developed leading technology driven by innovation with a view towards reinventing the passenger’s experience. With offices in the United States, France & United Kingdom and plans to expand into emerging markets in the Middle East, Africa and Asia Pacific, North Star Connect is well positioned towards becoming an Industry Leader.
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